Travel Revenue Forum

The 2027 programme.

Dubai · 17 June 2027

A single-track programme designed around the commercial decisions that actually move revenue. No parallel sessions. No exhibition hall.

Travel and hospitality architecture
08:30Registration & breakfast
09:00Welcome
09:05Keynote

Beyond yield: the next era of travel revenue

An opening keynote on how the definition of revenue management has expanded — and what that means for the people responsible for it.

09:50Panel

The price is right — until it isn't

A panel discussion on the limits of dynamic pricing: where it works, where it breaks trust, and what operators are doing about it.

10:35Coffee
10:50Case study

The 147-room problem: revenue optimisation at property level

An operator case study on the practical constraints of revenue management in a mid-scale property — where the theory meets the reality of limited systems, limited data and limited time.

11:15Fireside

Total revenue management — finally total?

A fireside conversation on whether the industry has actually moved beyond rooms revenue, or whether total revenue management remains more aspiration than practice.

Judith Cartwright, Chief Executive Officer, Black Coral Consulting

12:00Lunch
13:15Keynote

Distribution in a world of competing intermediaries

The distribution landscape has not simplified. This session examines the commercial logic of channel mix decisions and what operators are actually doing — versus what they say they are doing.

14:00Panel

Loyalty: the revenue asset nobody fully understands

A panel on whether loyalty programmes are genuinely driving incremental revenue or simply rewarding customers who would have come anyway.

14:45Coffee
15:00Case study

Ancillary revenue: the gap between potential and practice

How operators are actually monetising ancillary products — and why the gap between what is theoretically possible and what is commercially delivered remains so wide.

15:45Panel

The data problem: what we have, what we need, what we do with it

A discussion on the commercial use of data — from demand forecasting to personalisation — and the organisational and technical barriers that get in the way.

16:30Keynote

Closing keynote: what does good look like?

A closing reflection on what genuinely high-performing commercial organisations in travel look like — and what separates them from the rest.

17:00Drinks reception

Programme subject to change. Speaker announcements will be made progressively as confirmations are received.